Prime Wardrobe Return Around

Frustrated with Amazon this morning.

Last week: get an email saying “we haven’t received your Prime Wardrobe returns”. Go and check tracking and low and behold it was delivered to Amazon. Start a chat with their customer service and was told it was updated as delivered and there would be no further issues.

This morning: Thank you for your Prime Wardrobe purchase.

First thought: they couldn’t even flag something in their own system correctly.

Second thought: open a chat with customer service and tell them I was incorrectly charged.

Outcome: Now I’m waiting on a refund because Amazon charged me for items that were returned to them in October. 🤦

I love it when systems don’t line up with reality. Bonus for when the left hand doesn’t know what the right hand is doing.